Welcome to the dcbel® Connected Home Rebate Program for California residents
We are thrilled to offer you this exclusive opportunity to reduce your energy costs while making your community and your home more resilient. Enjoy benefits such as advanced energy management tools, priority customer support, exclusive updates, and potential rebates to further reduce your energy costs. We are confident that this program will bring you immense value.
As a participant, you will have certain rights and obligations which will give you access to all premier features and incentives. Please read the following detailed terms and conditions to ensure you have all the necessary information to make the most of this exceptional opportunity.
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Connected Home Rebate Program Terms and Conditions
Last Updated: August 6, 2025
These Connected Home Rebate Program Terms and Conditions (the “CH Rebate Terms”) are a legally binding contract between you and dcbel LLC (together with our affiliates, “dcbel®,” “we,” “our,” or “us”) regarding your participation in the Connected Home Rebate Program (the “Program”). References to “Customer”, “you”, and “your” refer to the individual, company, or other entity that accepts this Agreement by (1) checking a box indicating your acceptance, (2) executing this Agreement or (3) otherwise participating in the Program, you agree to be bound by this Agreement and direct us to make any Customer Data disclosures reasonably necessary to facilitate your participation in the Program. If you disagree or are not eligible, you do not have the right to participate in the Program. If the individual accepting this agreement is accepting on behalf of a company or other legal entity, such individual represents that they have the authority to bind such entity to this Agreement, in which case the terms “Customer”, “you”, and “your” shall refer to such entity. This agreement is effective as of the date of your initial participation in the Program (“Effective Date”). Your participation in and our provision of the Program to you, constitutes an agreement by dcbel® and by you to be bound by this Agreement. Unless otherwise defined herein, capitalized terms used in these CH Rebate Terms shall have the meanings assigned to them in the Agreement.
WHEREAS:
A.dcbel develops technology and designs next-generation residential products that put people at the center of the modern energy ecosystem. dcbel®’s Home Energy Station (HES) is the first and only all-in-one hybrid solar inverter, stationary energy storage management system, and electric vehicle (“EV”) bidirectional charger certified to UL Standards that provides households with blackout power, V2H, and V2G functionalities and services (collectively, the “dcbel® Products”); and
B.dcbel has decided to make the Program available to customers that buy certain dcbel® Products and meet the eligibility criteria specified herein.
NOW, THEREFORE, in consideration of the mutual covenants and premises herein contained, the parties agree as follows:
1. DEFINITIONS.
All definitions not defined in the main body of this Agreement shall be interpreted as follows:
1.1 “Agreement” means the CH Rebate Terms, referencing the CH Rebate Terms or the Program, and the following documents:
dcbel® Privacy Policy, available here;
Hardware Terms of Use, available here;
dcbel® General Terms and Conditions, available [here];
Mutual Confidential and Non-Disclosure Agreement
1.2 “Customer Data” means any data, content, information, or materials that you submit, upload, or transmit to us via the dcbel® Products or otherwise.
1.3 “Confidential Information” means all information in any form or nature, exchanged in writing, orally, electronically, visually (by means of demonstrations, presentations or visits) or by any other means from dcbel to you, whether identified in writing or not as being confidential at the time of its disclosure. Notwithstanding the foregoing, if a Mutual Confidential and Non-Disclosure Agreement is signed between the parties, the definition of Confidential Information as stated in the Mutual Confidential and Non-Disclosure Agreement shall apply.
1.4 “Proprietary Rights” means rights in patents, utility models, trademarks, service marks, trade names, other trade- identifying symbols and inventions, copyrights, design rights, database rights, rights in know-how, trade secrets and any other intellectual property rights, anywhere in the world, whether registered or unregistered, and including applications for the grant of any such rights.
1.5 “Representatives” means dcbel and its affiliates’ employees, officers, directors, advisers, agents and subcontractors.
2. RIGHTS AND OBLIGATIONS.
2.1 Subject to the terms and conditions of this Agreement, including without limitation dcbel’s General Terms and Conditions, dcbel Privacy Agreement and Hardware Terms of Use, dcbel hereby grants you the non-exclusive, non-transferable, limited right, for the Term specified herein participate in the Program. Rebate amounts provided to you under the Program are calculated after the application of all available utility, state, and federal incentives. dcbel will make a list of the applicable rebate amounts under this program available at redwds.dcbel.energy (the “Offer Page”) and reserves the right to amend this list and the information related to the rebate amounts at any time, with or without notice to you.
2.2 Eligibility for participation is contingent upon submission of all required documentation as communicated by dcbel from time to time (the current list of required documents is available on the Offer Page or accessible through your customer account). dcbel reserves all rights not expressly granted herein, including without limitation the right to determine eligibility for the Program, and to modify, suspend, or terminate the Program, in whole or in part, at any time and for any reason, without prior notice. All determinations by dcbel with respect to rebate submissions shall be final and binding. You hereby acknowledge and accept that failure to comply with this Agreement may result in disqualification from participation in the Program and/or ineligibility to receive any associated rebates. Furthermore, you acknowledge and accept that any violation of the terms and conditions governing dcbel Products and services may result in the denial of access to or use of said dcbel Products and services, thus making you ineligible for participation in the Program.
2.3 Our operation of the Program requires us to submit certain information regarding (i) proof of installation of dcbel Products (such as photos of the completed installation and installation address), (ii) your electricity rate plan, (iii) your home address (including for the purpose of the California Energy Commission’s site visits set forth in Section 2.6), and (iv) EVs, ESS batteries and solar panels that you own or lease, to government entities supporting the funding of the Program. You grant dcbel the right to disclose such information and any related Customer Data to the California Energy Commission and any related government entities or their contractors as required by such entities to operate the Program.
2.4 You: (i) will be responsible for ensuring that Authorized Users comply with the terms of this Agreement; (ii) will obtain all legally required consents from, and provide all necessary privacy notices to, any individual or entity whose Personal Data you input into Program or otherwise disclose to us (the dcbel® Data Privacy Agreement (Section 1.13.(II)) shall govern our processing of that Personal Data, to the extent applicable); (iii) acknowledge and accept that dcbel reserves the right, at its sole discretion, to request that you change, or be removed from, a specific rate plan (including, but not limited to, Time-of-Use, Dynamic, Shadow or Alternative Dynamic rate plans, and other plans as set forth in the Offer Page) with or without prior notice, as permitted by applicable laws and regulations. Compliance with such request and any terms and conditions applicable to the assigned plan is required for obtaining certain rebates in the Program, including enrollment and participation in the specific rate(s) as defined by us for the duration of the Program; (iv) will be responsible for paying all applicable sales taxes; (v) will maintain an updated and active email account for all program-related communications; and (vi) will have and maintain a valid bank account capable of receiving rebate payments by money transfer or check.
2.5 You acknowledge and agree that eligibility for participation in the Program (“Program Eligibility”) is contingent upon satisfaction and continued compliance with all of the following conditions throughout the Term, as detailed in the Offer Page. Program Eligibility is determined based on Customer qualification criteria and submission of all required documentation as specified by dcbel and is subject to review and may be adjusted or terminated in the event of any change in the Customer’s status during the Term. Rebate offers are subject to the availability of Program funds and shall not exceed the maximum rebate amount permitted under the Program or be in excess of the actual quoted cost not including sales tax. Rebates will be calculated after the application of all available utility, state, and federal incentives. Any rebates granted are non-transferable and may not be combined with any other offer unless expressly authorized in writing by dcbel. To be eligible for participation in the Program, Customer must own or lease and continuously maintain an eligible EV and eligible lease agreement, if applicable, for the Term. Certain bidirectional EVs compatible with dcbel® Ara® Home Energy Station may be eligible for additional rebates. dcbel will make a list of eligible bidirectional EVs available at redwds.dcbel.energy and reserves the right to amend information related to the eligibility of bidirectional EVs at any time, with or without notice to you.
2.6 You acknowledge and agree that as a part of requirement for your participation in the Program, the California Energy Commission and/or its authorized designees may conduct site visits at reasonable times during the Program period to review project progress, verify compliance with Program requirements, and provide technical assistance if necessary. Such visits shall be conducted in a manner that does not unreasonably interfere with or delay the work being performed under the Program.
3. TERM AND TERMINATION.
3.1 This Agreement shall commence on the Effective Date and shall remain in force until terminated in writing by dcbel, or when the Program, including all subsequent Phases (as defined below), ends, whichever comes first (the “Term”). The Program may have multiple phases under which Customers may be allowed to participate and obtain rebates for fulfilling the Program Eligibility (each, a “Phase”).
3.2 Upon termination or expiration of this Agreement, you shall immediately cease participation in the Program. The estimated end of Phase 1 of the Program is February 27, 2027. Furthermore, customers may be automatically enrolled in subsequent phases of the Program, from which they retain the right to opt out by providing notice to dcbel® at least thirty (30) days prior to the start of a new Phase.
3.3 In the event of a breach of this Agreement, early termination by you without cause including not participating for the duration of the program for any reason, failure to comply with the terms of this Agreement, or misuse of dcbel® Products or services, dcbel reserves the right to immediately demand repayment of all rebates, discounts, and other concessions provided in connection with this Agreement. You shall pay all such amounts within ten (10) days of dcbel’s demand therefor. In support of such repayment, you hereby agree that dcbel will hold a first-priority lien and security interest, for the limited duration of this program, in all dcbel® Products provided under this Agreement. You authorize dcbel to make filings and recordings with relevant governmental authorities as may be necessary to provide notice of and to perfect any lien with respect to any dcbel® Products provided under this Agreement, including filing UCC-1 financing statements. In connection with such security interest, you acknowledge that all dcbel® Products constitute personal property and shall in no event be deemed a fixture or to constitute any portion of the real property upon which such personal property is located (the “Real Property”). You will use commercially reasonable efforts (as necessary and appropriate to avoid confusion or adverse claims) to ensure all future owners of the Real Property (as defined previously all dcbel® Products) and all entities holding a lien therein are aware of the existence of this Agreement, and are informed that the dcbel® Products are not part of the Real Estate or a fixture thereof and are subject to a first priority lien as described above. You acknowledge and agree that the foregoing remedies are in addition to any other rights or remedies available to dcbel under applicable law or equity including, without limitation, the right to pursue recovery of all related expenses, including reasonable legal fees and costs, through appropriate legal action. For the avoidance of doubt, if Customer opts out of a subsequent Phase pursuant to Section 3.2 above, the rebate repayment requirements detailed in this Section 3.3 will not be triggered.
In the event that you are unable to fulfill your obligations under the Program (e.g., due to circumstances such as selling your home and relocating before the Program is completed), you must notify dcbel as early as possible. Upon such notification, both parties will work in good faith to agree on the specific terms and conditions of your Program termination.
4. PROPRIETARY RIGHTS AND CONFIDENTIALITY.
4.1 As between you and us, we are and remain exclusive owners of all Proprietary Rights, title and interest in and to the Program, including all modifications and derivatives thereto. No rights are granted to you other than as expressly set forth herein.
4.2 As between you and us, you are and remain the exclusive owner of all right, title and interest (including without limitation the Proprietary Rights) in and to Customer Data. Subject to this Agreement, you hereby grant us and our Representatives the right to access, use, process, aggregate and anonymize Customer Data, any artificial intelligence output and information derived from your participation in the Program to: (a) maintain and provide the Program; (b) improve, modify, develop and train any of the dcbel® Products, or our other products, services, and features; and (c) perform such other actions as authorized by you in writing. No rights are granted to us other than as expressly set forth herein.
5. DISCLAIMERS.
5.1 The Program is provided through the California Energy Commission’s (CEC) responsive, easy charging products with dynamic signals (REDWDS). Funding for the Program is entirely contingent upon the CEC’s REDWDS program funding availability. dcbel® has the right to modify or terminate the Program at any time in response to such funding. dcbel® may offer rebates and discounts to other customers at its sole discretion. These CH Rebate Terms only entitle Customer access to the Program as detailed in the Offer Page. Other programs and subsequent Phases of the Program may have additional terms that apply.
5.2 DCBEL, ON ITS OWN BEHALF AND ON BEHALF OF ITS SUPPLIERS AND LICENSORS, MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE WITH RESPECT TO THE PROGRAM, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. WE DO NOT WARRANT THAT CUSTOMER’S PARTICIPATION IN THE PROGRAM WILL BE UNINTERRUPTED OR ERROR-FREE. DCBEL IS NOT LIABLE FOR DELAYS, FAILURES, OR PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE DCBEL’S CONTROL. CUSTOMER MAY HAVE OTHER STATUTORY RIGHTS, BUT ANY STATUTORILY REQUIRED WARRANTIES WILL BE PERFORMANCE TO THE SHORTEST LEGALLY PERMITTED PERIOD. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS IN THIS SECTION APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. dcbel does not disclaim any warranty or other right that it is prohibited from disclaiming under law.
6. GOVERNING LAW. Excluding conflict of laws rules, this Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to conflict of law principles. You and dcbel submit to the personal and exclusive jurisdiction of the state courts and federal courts located within San Mateo County, California for resolution of any lawsuit or court proceeding permitted under this Agreement.
7. MISCELLANEOUS. This Agreement may not be assigned by you without the prior written consent of dcbel, and any attempt to assign without such consent shall be null and void. This Agreement constitutes the entire agreement between you and dcbel with respect to the subject matter hereof, and supersedes all prior oral or written understandings, communications or agreements not specifically incorporated herein. If any provision of this Agreement is found to be invalid or unenforceable pursuant to judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable according to its terms. You acknowledge that any breach of your obligations under this Agreement with respect to the proprietary rights of dcbel will cause dcbel irreparable injury for which there are inadequate remedies at law, and, therefore, dcbel will be entitled to equitable relief in addition to all other remedies provided by this Agreement or available at law or in equity.
8. ORDER OF PRECEDENCE. In the event of any inconsistencies between the CH Rebate Terms and any other documents included in section 1.3 of this Agreement between you and us, the CH Rebate Terms shall take precedence over this Agreement, unless expressly indicated otherwise.
9. SURVIVAL. The provisions in Section 3 and Sections 5 to 9 of this Agreement shall survive its termination.